Contact us – Anaxus Perfumes

Send us an email

We love hearing from our customers. Please feel free to fill out the form below with your comment or question.

Of course, we will get back to you at our earliest. For quicker turnaround time, please use the Facebook Messenger chat feature as opposed to sending an email.

Thanks!

FAQ

Please read our FAQ before sending us a message.

How do I track my order?

You should be able to easily track your order via the link that was emailed to you when you placed the order. Be sure to check your spam box if you don’t see it.

If you already know your order ID and billing email address, you can visit our Track Your Order page, fill out the form and get a realtime update on your order.

Are all fragrances Extait de Parfum?

No. While some fragrances are Extrait de Parfum concentration, not all of them are. This is, in part, due to IFRA restrictions but also because some fragrances might be quite overbearing at such high levels.

Do you offer samples?

Of course, we do! You can always choose to purchase a sample of any of our fragrances before committing to purchasing a full bottle.

When will you ship my order?

Please remember that I am a small batch perfume house. For me, this means I compose, blend, bottle, label, package, and ship all orders by hand. With that said, I generally dedicate 1 or 2 days per week to process and ship orders (Usually Thursday or Friday). If you have an order that you’ve been waiting for over a week for a shipment notification, please reach out to me.